Nest hub has no updates, unable to swipe

[Amb912]

I just did a factory reset on my Google nest hub because I'm having trouble getting my nest thermometer to display. I am rather be at this, best is loaded in my Google home app, but not displaying.  So I started all over. I am now unable to swipe left to continue with basic tutorial. This seems to be something I need to because obviously I really don't understand how to use this.

[Amb912]

Sorry about the typos. Nest is loaded in my Google home app. But not displaying on the Google nest hub. I am new at this. Please help

[Azarco]

Hey Amb912,

I'm sorry for the trouble this may have caused you, i'd like to ask some details.

What's the cast firmware and software version of your Google Nest Hub? Also, when did it start happening?

Thanks,

Alex

[Princesss]

Hey Amb912,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hey Amb912,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess