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Speakers and Displays
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Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 22155 Views
  • 0 replies
  • 14 kudos

Google Home Mini

My Google Home Mini won‘t connect to the Google Home app.I‘ve already reset it to factory settings, but it still doesn‘t work.I‘m so sad. What can I do?Spoiler (Highlight to read)

X_X by Community Member
  • 49 Views
  • 1 replies
  • 0 kudos

Google nest mini not able to set up

When trying to add the nest mini in the Google home app, the app and the speaker tell me the device needs to aber activated. The Google help suggests that I need a "device activator app". But the play store says my pixel 9 is not compatible with the ...

Max26 by Community Member
  • 204 Views
  • 3 replies
  • 0 kudos

Trying to authenticate chromecast audio

I'm trying to reset my old chromecast audio so I can set it up at my new house. I reset the device to set it up. The Google Home app told me that I needed to authenticate the device. So I downloaded the Device Utility app, deleted my home wifi and fo...

Google home needs activation (can't install device utility)

Hi everyone, I'm trying to set up my old google home mini but the home app says that it needs activation first. This prompts me to install Device Utility App, but the play store says that app is designed for an older system (using a pixel 8a). Anyone...

Omc25 by Community Member
  • 463 Views
  • 11 replies
  • 2 kudos

Confused on Google home mini notifications.

I'm not entirely sure how notifications work for the Google home mini. I was just randomly watching YouTube when all of the sudden I look at my Google home mini and one of the 4 dots lit up. I thought it was something with volume but then It said som...

Google Home Mini refusing to set up after factory reset

I recently changed my Internet provider, and in the process of setting all my devices up on the new network, I discovered the only way to change the network on a Google Home Mini is to factory reset it and set it up as new. Well. Now, my Mini is refu...

bejoe95 by Community Member
  • 185 Views
  • 3 replies
  • 0 kudos