Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
My Google Nest Audio is not factory resetting. Notice: ribbon cord for the 4 lights near the top is ruined; yet it's still functioning; I also don't have internet; no access to my original account; the mic mute button doesn't work; and Google keeps r...
my screen has been showing black with two vertical lines i have tried a factory reset but now i cant sign back into my device any advice?
Super excited to share this.My 1st GEN Google nest mini suddenly became unresponsive one random day.When unplugged (10 sec) and then plugged back in, two white lights display, followed by four white lights, then back to unresponsive.Factory reset att...
I have (a stereo pair) Google Nest speakers. They work fine and I can connect to BBC and principal UK Radio stations. I can also connect to streaming via an Amazon Prime account. What I cannot do is connect to Internet Radio. I particularly like Amer...
Hi team,My Nest Audio keeps disconnecting from bluetooth at random times when I am playing music from my MacBook Air or iPhone. I usually have to power-cycle the speaker to get it back. This can happen several times a day. What’s happeningFrequency: ...
I cannot get multiple nights to set up. It keeps saying lights haven't been set up yet. Only the living room light is set up. And I need to set up office light and bedroom light separately
Our Google Home and our Google Nest Mini keep disconnecting from our Wifi.This is not a wifi issue as our wifi is stable and everything else is working.Our Google Home App is up to date and we have tried all the suggestions such as rebooting, factory...
I set my device up yesterday, then after 5 hours the speaker has suddenly stopped working - I can’t hear anything. I have reset and turned off - nothing is working. Any thoughts?
Hi,My Nest Hub has stopped responding to "Hey Google" commands. The screen is on and it’s connected to Wi-Fi, but there’s no voice response unless I touch the screen. I’ve tried restarting the device and checked the microphone settings — still no cha...
Hi,My Nest speaker keeps disconnecting from Wi-Fi repeatedly. I’ve restarted the device, reset the router, and even performed a factory reset — but the issue still continues. Has anyone found a working solution that helped fix this? Also, I came acro...
