Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
I have this one playlist, about 3 hours long, that I play for my kids at night time. I can’t seem to figure out how to get this to play throughout the night. Sometimes I can hit repeat in the player in the app and that works, but sometimes it doesn’t...
2 groups. Kitchen Pair. This has 2 mini's in it in the kitchenFirst floor: same 2 mini's as one above, plus a Sony Google TV soundbar.I can say "Play music on First floor", and all three speakers play.I can say "Play music on Kitchen Pair" and they p...
Need to set up
Hi we have had and used two google home mini's and a nest mini for 5+ years flawlessly until last week. They now only respond with "sorry something went wrong" or "hm there was an error please try again". We have rebooted them, factory reset them, re...
Having issues with utilising my google home mini. Moved the device to a new location and wireless was lost. I factory reset the device and walked through the setup again. The device failed to respond after downloading the latest software. Now I have ...
I have a YouTube Music Premium music subscription. My two daughters (minors without phones) have Google Home speakers in their rooms. When my daughters ask their speakers to play music, the YouTube Music default doesn't have access to Premium. I boug...
Unable to connect google home mini 1st generation even after 20 power recycles and 15 trials with google device utility app.
Can someone contact me to figure out why my device will. not reset?It will not connect either.If I don't hear back shortly -Iwillgarbagethis nest speaker and never purchase again.
Our Home mini has stopped casting Netflix or any other streaming service to the Chromecast. I keep getting the error “Sorry, I can't find any devices in your home that can play video”, even though the chromecast is connected on the Home app, and I ca...
Last night a pushed update has now made most of my Google Home speakers useless. I tried factory reset and they get to the point of connecting to wifi and they want to update. Wait 30 mins. And white lights still dimming in and off. In total this has...
