Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...
Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...
I'll try again. I have an original Nest speaker. I changed my broadband supplier, so had to tell the Nest. The Home App insisted that the nest factory reset. Could not. I tried pressing all sorts of places on the nest; turning on/off 11 times. Nothin...
My first gen Home Mini has become largely (but not totally) unresponsive. This started weeks ago, seemed to get better by itself but now has gotten much worse. When I ask a simple question like "hey Google what time is it?" or "hey Google, what's the...
I tried casting "Killing in the Name" by RATM to my nest mini from YouTube music on my Pixel 6. It started giving me popup warnings on my phone about explicit content, and skipped the song, and this happened with every subsequent song containing expl...
I have a Net Mini (gen 1) that has stopped working. (4 leds light up but no response).I have tried the standard factory reset (press button 5 seconds, hold for 10) and I have tried to remove the powercord, wait 10 sec and repeat 10 times. Pressing th...
Today one of my Google Home Mini simply stopped responding. No speaker sound, no lights. When I press the reset button on the bottom of the device, only a green light appears (and it disappears as soon as I release the button).Powering the device on ...
My Google Home keeps saying "Sorry, something went wrong. Try again in a few seconds". I have reset the device and my WiFi router so many times. I also had my voice match again. This is so annoying! Help me, please.
My Mini fell, speaker side down, on the tile floor. I’ve had it for a long time but it’s always worked great to play music. I’ve tried unplugging it and plugging it back in; leaving it unplugged for several minutes and plugging it back in; and unplug...
In the Google Home app, I have two "homes": my real residence (Osaka, Japan) and another I named "Travel". We are now traveling (currently US east coast), so I switched the app's home to "Travel", edited the address to that of the Airbnb, and added t...
My speakers seem to have lost the ability to play podcasts. My command "play coast to coast am podcast" is not understood anymore. This was one feature i used every night. I do recall hearing Google Podcasts is going away, for whatever stupid reason....
Whenever I connect my mobile to the Google Mini, increasing the volume on my mobile the volume icon is collapsed
