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Nest mini (2nd gen) cant send mesages (SMS & whatsup)

AGH
Community Member

2 weeks ago

Nest mini (2nd gen) cant send mesages (SMS & whatsup).

 

I cant send menssages with the assistant in my samsung s8, but not from de nest mini

If i say "sincronizar dispositivos" answer "cant connect to s8 now"

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1 REPLY 1

GeremiG
Community Specialist
Community Specialist

2 weeks ago

Hi @AGH!

 

Thank you for posting in the community. I'm sorry to hear that your Google Nest Mini (2nd gen) won't send messages (SMS & WhatsApp), even though you can send messages with the Google Assistant on your Samsung S8. I also understand that you're getting the “can’t connect to S8 now” error when you try to synchronize your devices. I appreciate your efforts in taking those steps before. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

  • What specific commands are you using to try to send SMS and WhatsApp messages from your Google Nest Mini (2nd gen)?
  • When you try to send a message, what exactly does the Google Nest Mini (2nd gen) say in response?
  • Is the Google Home app up to date?
  • In the Google Home app, can you see your Google Nest Mini (2nd gen) listed, and does it appear online?

Please keep me posted. I'll be waiting for your response.

 

Best regards,
Geremi

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