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Nest mini keep over heating

GTOTAKU
Community Member

I had my best mini for about 3 month. It worked pretty well for the past 3month but recently it keep loose connection and device itself is always overheating. I mean super hot, it burns my hand if I hold it for longer than 3 second. 

Today it just restarted by itself, and asked me to reconnect to Google home from the beginning. 

I did finished all the setting thing and let it did the bedtime routine. But it doesn't turn of my light. Also, in the routine, it supposed to keep playing the white noise I set. But it only played 10 second, then totally stopped. When I go check what's wrong with it. It overheating again. I have to unplug it to cool it down.

Just hope somebody could help me with this. It's not even half year of the product, it shouldn't be like this. 

Thanks.

3 REPLIES 3

GTOTAKU
Community Member

Great now I found out my best mini just can't connect any of my light bulbs any more.

GTOTAKU
Community Member

Update: There's no response at center button at all. I can't even do the factory reset. Sound control buttons on both side works well.

Azarco
Community Specialist
Community Specialist

Hey GTOTAKU,

 

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you need assistance with your Nest Mini, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Best,
Alex