Nest mini lighting commands

[Millaax]

Every time I saw “hey google, turn on the kitchen lights”, I get a message that’s there’s a glitch and to retry in a few seconds. I’ve uninstalled/reinstalled the lights from Google home and am able to control through the app, but voice commands for the lights do not work. Music, timers, etc. all work fine - no WiFi/network issues. Please advise. 

[Dan_A]

Hi Millaax,

This is not the experience we want you to have; let me help you. A few questions: which Nest speakers and smart lights are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers, then your smart lights.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Also, unlink the smart lights from their native app and redo the setup. Make sure all your devices are on the same Wi-Fi network, under the same account, if required.

Keep us posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Kind regards,

Dan

[Millaax]

Thank Dan A for your time on matter, it has been resolved.

[Dan_A]

Hello Millaax,

Awesome — glad to hear that your issue is fixed. It looks like I can consider this one complete, so I will lock the thread in 24 hours unless I can help out with anything else. 

Best regards,

Dan