Nest mini speaker

[Jan11]

I have 2 nest mini speakers which are both not working. I have unplugged them, factory reset them, successfully added them to my Home app and it confirms that I have successfully added it. But when I go to use the speaker ie say Hi Google, it says that it is not setup. I am so frustrated about this as I have tried all the possible steps numerous times and they are both still not working. I’ve had then for a while and they did work so I don’t know what is going on. Has this happened to anyone else? Any idea how I fix this?

[BryanthePilk]

Many of us are having the same problem. Google are yet to respond to anyone. 

[Jan11]

Hopefully they will soon. 

[traycee]

Yes, this is exactly what is happening to me today. Factory reset,  get it all set up in Google Home, then when I try to use the thing it informs me that it's not set up yet and I should start by downloading Google Home. *eye roll*

[BryanthePilk]

So many of us are having the same problem with many posts related to the same problem. No response yet from Google

[Jan11]

I am still having this problem. Have done all the trouble shoots suggested and both my home mini speakers are still not working. So frustrating 

[jenniffert]

Hi there,

Thank you for reaching out to the community. I apologize for the delayed response, and I'm sorry to hear that your Nest Minis are showing an error message saying "It is not set up." I understand how frustrating this must be.

I appreciate your efforts in bringing this to our attention. Our team is already aware of the inconvenience. To assist you further, please fill out this form with all the necessary information and include the link to this thread for reference. Once you've completed the form, please let me know.

Please keep me updated.

Best regards, 

Jenniffer