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Nest talks when I didn't say anything

Pockyprincezz
Community Member

So I set up my speaker and I use the home app to help. However recently my speaker will speak up and say restaurants like someone is asking for certain places it will list them. However I don't ask it and no one else is around. Then it says it will send the info to my phone and I never see it. It makes me think someone else is using it? Any ideas?

5 REPLIES 5

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Does this do this truly out of the blue, or are you watching tv or listening to radio? I know mine sometimes go off due to a tv show 

It has happened twice out of the blue. I think the part that concerns me most is it says it will send the information to me but never does.akes me think where is it going then?

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Honestly that's really odd, I would factory reset it to be 100 percent safe, but I highly doubt anyone else has access to your device as it would only answer something it "hears" . 

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

frances
Community Specialist
Community Specialist

Hi All,


First, thank you Ashepherdson for answering this thread!

 

Hello Pockyprincezz, just wanted to check in. Do you have any other questions or concerns? Let us know, we're here to help!