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Nest won’t stop playing music

Drewofalltrades
Community Member

I have 2 nest mini 2nd generations in different rooms. Sometimes when I ask it to play music on one (via YouTube premium) it will play on both. I’ve checked that they are not synched in google home. They play several seconds out of synch, and often will have diverging playlists. I cannot turn them off with a voice command or the google home app, and I get an error message between each song that too many devices are being used. It is very aggravating. I have to turn the volume down on both devices and wait for the playlists to end. 

6 REPLIES 6

hillel
Community Member

OMG THE SAME THING IS HAPPENING TO ME. GOOGLE HELP US PLEASE.

Rtj
Community Member

Same here, very frustrating. Google, please help

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake