New internet provider how does one reset cameras and mini speaker.

[pitmance]

Changed internet provider, so I need to reset wired cameras and google mini speakers.  Tried factory reset for one speaker but unable to do this successfully.  Very discouraged

[MplsCustomer]

@pitmance 

These are Google Nest's factory reset instructions for cameras and speakers.  Sometimes customers have problems if they did not FIRST remove the device from the Google Nest app or Google Home app while still on their old Wi-Fi network:

Cameras (be sure to use the "factory reset" instructions, not the "restart" instructions:
https://support.google.com/googlenest/answer/9252162?hl=en

Speakers:
https://support.google.com/googlenest/answer/7073477?hl=en

[pitmance]

I found out the installers had added a new home, once the old was deleted I was able to reset and connect with camera and speakers 

[Dan_A]

Hi folks,

@MplsCustomer, thanks for helping.

@pitmance, hats off to you! I'm glad that you're able to work this out and share it in the Community. 

As we got our resolution here, I'm going to mark this one as resolved and will be closing this thread after 24 hours. Please feel free to open up a new thread if you have other questions or concerns.

Cheers,

Dan