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No Lights on Google nest mini

Sheila1
Community Member

My Google Nest Mini has no power.  It does not have any lights of any color.   I have tried the plugging and unplugging 10 times and nothing .. my app says it needs to be connected to wifi however, with no power at all I can’t try to fix that .  Factory reset does not give me any lights so no power.  It was a gift in November and hasn’t been used while I was away .  Came home and it no longer turns on. Any suggestions?

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey Sheila1,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Sheila1,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Sheila1,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Sheila1,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake