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No music provider options

hnarm
Community Member

On the app it doesnt let me connect any music provider and only shows no deafult. I have tried many solutions such as changing language and restarting both my phone and google mini many times along with doing full resets and deleting the google home app many times yet nothing is working.

1 REPLY 1

gmelanymelissa
Community Specialist
Community Specialist

Hi @hnarm,

 

Thanks for posting here in the community. I'm sorry to hear you're not able to connect a music provider on your Google Home app: I'm happy to help!

 

To better understand the situation, I'd like to ask a few questions:

 

  • Did you have this inconvenience before?
  • Which music provider are you trying to connect to (e.g., Spotify, Pandora, Apple Music)?
  • What type of Google Mini do you have?
  • Did you get an error message?
  • What voice commands are you using to play music?
  • Do you have a premium subscription to the music service you're trying to connect?

Keep me posted. 

 

Best regards,

Melany