No sound on google home and mini. It was working before I powered off

[RobM1]

I switched off my google home when we went away and now I can’t get any sound through any of my 3 speakers. 
Bluetooth is paired with my iPhone and when I ask google to play the radio it says it’s coming but there ionic sound and the volume is up. 
can anyone help please 

[Juni]

Hi RobM1,

Thanks for reaching out and letting us know about your Google Home concern. We'll work together to identify the cause of the problem and find a solution. A few questions: is this happening only when you try to play the radio? How about playing music from a music service like YouTube Music? Are you able to play music from your phone to your speakers via Bluetooth? What troubleshooting steps have you taken so far?

You can refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Google Home speakers. 

Regards,

Juni

[RobM1]

Hi Juni,  I did all the above and eventually got Google going again on all speakers.

Thanks for reaching out. 
Rob

[Alex_S]

Hi there,

We’re glad to hear that this has been sorted out! Should you have other questions or concerns, you know where to find us. We’d be happy to help.

Best,
Alex

[RobM1]

Thank you.

Robyn

[Alex_S]

Hey there,
 

It’s a pleasure to assist you! Have a good one.

Cheers,
Alex