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Not able to accept Home Invitation

stahlpec
Community Member

I wanted to add my spouse to the "google home" to manage the same set of devices in my household.  I can send the invitation no problem.

 
However, when she tried to accept the pending invitation.  It says "Cannot accept the invitation, try again".  It didn't give me any reason why it failed.  
 
I used Andriod / Pixel, and my family uses iPhone.
10 REPLIES 10

kiltguy2112
Silver Product Expert
Silver Product Expert

Are both of your email accounts personal (free) gmail accounts?  The usual cause of this, is one of the accounts being a workspace or non Google account.

stahlpec
Community Member

Both are personal @Gmail.com accounts. 

9sww5nwg
Community Member

I'm having the same issue. If it helps, the primary account is created on an Android, and the accepting account is on iPhone. Both are personal Gmail accounts.

LegendBarber
Community Member

I'm having the same problem.

Is there a limit on how many homes you can manage? 

I can't accept my mom's house invitation. I manage my house and my friends house. But I can't accept my mother's invitation.

Is it because it was I manage 2 already. 

Hrocky3575
Community Member

I am having the same issue.  I invited my husband the google home so he can regulate the new Nest thermostat and he gets an error that he cannot accept my invite right now.  What can I do?  Why is he getting this error?

 

I sent the invite to his gmail account and his non-gmail account.

Juni
Community Specialist
Community Specialist

Hi there,

 

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.
 

Best,

Juni

9sww5nwg
Community Member

I think I figured it out. We deleted both nest.com accounts (associated with the same Gmail address) and were then able to accept invite to the home.

Juni
Community Specialist
Community Specialist

Hi folks,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Hrocky3575
Community Member

all set. thank you.

Juni
Community Specialist
Community Specialist

Hi Hrocky3575,

 

Since we were able to resolve this issue I will mark this thread as resolved after 24 hours. If you need help create a new thread and Community will help you. 
 

Cheers,

Juni