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“Not available in your country”

EvanF
Community Member

Is anyone else having issues with radio stations playing on Google Nest Mini? 

I’ve recently moved house and have bought 2 new nest minis for different rooms. I still have my old one from the previous house too but when I set them all up - none of them play any Irish Radio stations (I’m in Ireland). My old one would play them all in the previous house but now it won’t play any. 

I’ve reached out to support and they were little to no help at all. 

the error message just says “this station is not available in your country” even though I’m still in Ireland! 

8 REPLIES 8

maedacortez
Community Specialist
Community Specialist

Hi EvanF,

 

Thank you for reaching out. I understand you're receiving the message "this station is not available in your country." I'm happy to assist you. Have you checked your location settings? If not, please visit "Change your home and work locations," where you will find the steps to do so.

Please let me know if this helps!

 

Regards,

Manuel

I'm having the same problem, even set up a new Google account I know is set to my home address in Ireland, each radio station says not available in your country, all stations I'm trying are irish 

EvanF
Community Member

Yeah I’ve tried it all! Still can’t get it working! 
Found a work around but isn’t voice activated- I downloaded “simple radio” app and can play that through the speaker. 

WALLBANGER
Community Member

Where you download the app too ?

EvanF
Community Member

To iPhone 🙂 

maedacortez
Community Specialist
Community Specialist

Hi EvanF,

 

Thank you for the workaround you used. I have a question: have you tried performing a factory reset to set up your device again?

I look forward to your response.

 

Regards,

Manuel

Yeah I factory reset it twice. I’ve 3 nest minis and they’re all having the same issue. 
the developers must solve the issue soon hopefully! 

maedacortez
Community Specialist
Community Specialist

Hi EvanF,

 

Thanks for continuing to post. Please could you check if your Google account that is linked with your Google Nest devices has the correct address? Go to your Google Account home address and update it if it is different.

Let me know if this helps!

 

Regards,
Manuel