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Not connecting to the radio

Nicky3
Community Member

Hi Please can you help? My Google nest mini suddenly won't connect to the radio stations. It sometimes says can't connect try in a few seconds. Other times it states connecting but never does. Thank you (I've tried turning it on and off)

 

 

4 REPLIES 4

Mlabrador
Community Specialist
Community Specialist

Hi Nicky3, 

Thanks for posting — let's sort this out.

Quick question; were there any recent changes on the network? Is this the first time it happened? Also, could you try playing the stations on a different radio provider (iheartRadio or TuneIn)? Here's how: https://goo.gle/3JQCa5t


Keep me posted. 


Best, 
Nikki

Azarco
Community Specialist
Community Specialist

Hey Nicky3,

 

Checking back in if the shared article above helps. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey Nicky3,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex

Princesss
Community Specialist
Community Specialist

Hi Nicky3,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess