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Not connecting

Babbu
Community Member

It's showing disable ap isolation i have gx earth 1010 router and i didn't find any option to do so please help me

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Babbu,

 

Thanks for reaching out. I would be more than happy to help resolve this issue.


First, I have some quick questions to get a better understanding of this situation.

  • Which Google Nest/Home device is this post in regard to? (model name, generation number)
  • What is showing you 'disable ap isolation'? The device? The Google Home App?
  • What issue are you having? Could you please provide some more details?
  • What troubleshooting steps have you tried so far?

Thank you for your patience, let's get this issue resolved! 

frances
Community Specialist
Community Specialist

Hi there,

 

It's been a few days since we have heard from you. Just checking to see if you have tried the troubleshooting steps listed above. Please keep us updated, we're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.