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Not responding to voice commands

Mr_C
Community Member

For the past several days Google randomly (?) decides not to respond to a command. I'll note media stops playing and lights are on so "OK Google" registered. But nothing happens afterwards. I go and look at Home activity and it's not there. Last test was on a speaker pair and a solo speaker, same issue of hearing but not responding. 

5 REPLIES 5

What are the exact commands? Add a picture if you think it will help.

Randomly works or not:

Routines, "no breeze", "move to kitchen"

Devices

More consistently does not work, Pandora comands, skip, louder, softer

 

I can't take a picture if nothing is recorded. "OK Google " is recognized but nothing after that. Not even Googles often, sounds like this more common request so I'll do that instead of what you said.

AxelD
Community Specialist
Community Specialist

Hi Mr_C

 

Thanks for posting. No worries, I'm here to help. Let's please perform a factory reset on the device and set it up again. Here you have the steps to do it Factory reset Google Nest or Home speakers or displays

 

Let us know how it goes.

 

Regards,

Axel.

Mr_C
Community Member

It appears to be a week (or so) long glitch. Things are back to normal now. 

 

Thanks for trying 

AxelD
Community Specialist
Community Specialist

Cool! I'm glad to hear that your Nest speaker is working now.
 
Please let me know if you have any other questions or concerns. 
 
Best regards,
Axel