OG Nest Hub not offering Weather Frog option in iPadOS Google Home

[DWatson]

Our OG Nest Hub reports versions:

Using Google Home on iPadOS version 2.50.105, the Weather Frog option is nowhere to be seen. I find this option easily and as expected for our Nest Hub Max, so I don’t think it’s pilot error on my part.

Do just some Nest Hubs earn the privilege of Weather Frog? Any thought what I can do to get ours to show it?

Thanks in advance!

[Princesss]

Hi DWatson,

Thanks for reaching out.

Weather Frog is still available on Google Nest displays. You can easily access it on the "Photo Frame" settings from the Google Home app. Have you already checked if you're seeing this option available when you use a different device? Let's go ahead and check that so we can further check what's causing this to happen.

Keep me posted.

Best,

Princess

[DWatson]

Yes, as noted in original post, I can see the Weather Frog option setting for my Nest Hub Max, but not for my OG Nest Hub. Using Google Home for iOS. 2x screenshots attached. One from settings for my Nest Hub Max, and the other from settings for my Nest Hub OG.

 

 

[DWatson]

FWIW, here's the bottom of the Google Home (Android on ChromeOS) app for settings on the problem Nest Hub OG. No Weather Frog option here, either...

[Princesss]

Hi DWatson,

Thanks for the details you've shared. Could you please provide the cast firmware versions of both Nest displays so we can compare?

To check the firmware version:

1. Make sure the mobile device is connected to the same Wi-Fi or linked to the same account as the Google Nest or Home device.
2. Open the Google Home app .
3. Tap the device card of the preferred speaker or display.
4. At the top-right, tap Settings Device information.
5. Under Technical information, find Cast firmware:X.XXX.XXXXX.

Looking forward to your response.

Best,

Princess

[DWatson]

Firmware versions of subject device provided in original post above. Nest Hub Max, with Weather Frog, reports versions:

Technical information

System firmware version: 295071

Cast firmware version: 1.56.295071

Language: English (United States)

Country Code: US

MAC Address: AC:67:84:87:BE:FB

IP Address: 192.168.1.99

[Princesss]

Hi DWatson,

Thanks for responding. 

Let's go ahead and try to perform a complete reset to your Google Nest Hub and as soon as it is completely set up, let's check if the option for the weather frog will be available.

Let me know how it goes.

Best,

Princess

[DWatson · Accepted solution]

I was just about to reset the device but I checked Google Home first. Suddenly it shows the Weather Frog option. Not clear why/what changed. It still reports the same firmware versions noted in my original post this thread. Just another example of the inscrutable nature of Googe Nest devices, I guess.

[Princesss]

Hi DWatson,

Thanks for the update. Happy to hear that it's already working.

Let me know if I can assist you with anything else, otherwise I’ll be locking the thread. 

Cheers,

Princess

[Jake]

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake