On nest hub 2, my morning alarm randomly triggers my routines when i turn off the alarm

[Kobbybest]

I have a morning alarm setting (7:15) since two years with good morning routine disable.
Since two days, when i turn off alarm, nest hub 2 trigger routine randomly (there is no new routine)

If i setting good morning routine enable, so good morning trigger when i stop alarm but if i disable routine trigger randomly.

I don't want routine triggers, i want simply stop my alarm.

I thing my nest hub update firmware two days ago
To correct this, i have disable all my routine

Can you correct this ?

i'm in france 
software version: 62.0.7.676990136

Regards

[atkoordi]

Hi

I have the same problem here, currently what i do is having no action on "good morning" routines, and enable the morning routine on the alarm

I hope this get fixed soon

[luciaaa]

Hi, there!

Thank you for reaching out to the community. I apologize to hear that your morning alarm is triggering your routine after you turn it off. I’m happy to help you!

I appreciate you sharing this detailed information and disabling the routine.  To fix this behavior with the alarm and routines, please follow these troubleshooting steps:

• For checking if your Nest Hub is running the latest firmware version, please refer to this article: Google speaker and display firmware versions and release notes.
• Reboot your Nest Hub.
• Confirm if your speaker or display recognized the question correctly.

If after following those steps, the inconvenience still persists, perform a factory reset and create the routine using a different name. Refer to this article for instructions: Create and manage routines in the Google Home app. 

Please let me know how it goes.

Best regards,

Ana

[Kobbybest]

I have already do all that things, my firmware is the last 22.20240805.103.161.

"I apologize to hear that your morning alarm is triggering your routine after you turn it off. I’m happy to help you! "
no it's not that : I never had any good morning routine so it was disable, the tablet launches any random routine that is not the good morning routine.

I disable all my other routine or i can activate good morning routine with no action to fix pb, with previous firmware no problem.

regards

[luciaaa]

Hi, @Kobbybest!

Thank you for your quick response. I apologize that the recent firmware update has caused unexpected behavior, specifically the unintended launch of random routines.I appreciate you following the troubleshooting steps. I apologize that the inconvenience persists despite those efforts. 

In the meantime, I sincerely appreciate you sharing your feedback to help Google improve its products and better meet your needs. Please know that Google values your input and uses it to enhance the experience for all users. 

Best regards,

Ana