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Once again having issues playing CBC Radio

janeisabelle
Community Member

At this point there are different threads about this issue covering multiple years, and yet there still doesn't seem to be a solid solution to how spotty the service is when trying to play local CBC Radio stations over Google Nest/Home/etc. I set up a routine for my mother that successfully turned on CBC Radio One Kelowna for her when she wakes up in the morning, after initially struggling to get it to work (simply asking "Hey Google, play CBC Radio" or any variation of that does not work and plays some unrelated station instead every single time) and scouring various threads on here and on reddit. After a combination of multiple factory resets, modem/router cycling, tweaking settings, etc etc it worked for 5 whole days. Then this morning, she woke up to CBC Radio Windsor and nothing we've done will make it go back to playing her local Kelowna station. 

My mother is 70 years old and just wants to be able to listen to the gd radio! Why is this so hard!?

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi janeisabelle,

 

Thanks for reaching out.

 

We're sorry to hear about this experience with using CBC Radio with your Google Nest speaker. I would just like to verify, could you please tell us if this is happening only using a specific radio station in CBC?

 

Also, have you tried recreating the routines you've made by deleting the old one and creating a new one?

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello janeisabelle,

 

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess