Operation (kGSKErrorDomain error-83902)

[Dale12]

I have a new router and trying to connect my Google Nest and Google speaker and getting the error message The operation failed couldn't be completed. (kGSKErrorDomain error-83902). I've completed all suggested troubleshooting including factory reset. 

Are Google still working on a resolution for this issue?

[gmelanymelissa]

Hi @Dale12,

Thanks for posting here in the community. I'm sorry to hear you got an Error-83902 message. I'm happy to help!

In this case, I suggest the following steps:

• Open the Settings
• Tap General.
• Select Language & Region.
• Tap Add Language.
• Select the US English language.
• Also the Region US English
• Then also change the Google Assistant's language with EN_US or English US.
• On your setup device, open the Google Home app.
• Tap Settings from the bottom right.
• Google Assistant.
• Manage all Assistant settings.
• Tap Languages.
• Choose languages for speaking to your Assistant.
• Select the English US or EN_US.
• Once done, please turn off the setup device and turn it back on.
• FDR.
• Set Up Normally.
• Close the GHA and reopen.

Let me know how it goes.

Best regards,

Melany

[Dale12]

Hi Melany,

I've followed your instructions and still cannot connect to any of my devices, Goggle Home mini speaker and Google Nest Hub.

I am in Australia and can confirm my language setting is selected to Australia. I have also tried a Factory reset on both devices and still cannot connect.

Regards

Dale

[cifuentesj]

Hi @Dale12,

I'm sorry to hear about the situation you're still experiencing. I really appreciate you  following the steps in the previous post. To assist you better, you can get a hold of our support team by filling out this form, and they can take a deeper look at your specific situation.

Please make sure you leave your community thread and community username.Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.

Best regards,

Jeremy

[cifuentesj]

Hello @Dale12 , we haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help

Sincerely,

Jeremy