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Output volume stuck at 1% with Google Nest Audio speakers

Michel_281
Community Member

 

Hi,

For a few days now I have noticed that the actual volume of my Google Nest Audio speakers is at 1% while the volume in the Google Home app is at 30% or another value I set. The volume can no longer be controlled with the slider.

The only thing that helps is to press the Resume - touch button on the speaker, which restores the link with the real volume. Or a restart of the speakers.

I have tried everything possible with the speakers to fix this:
- uninstall/reinstall the Google Home app
- disconnect from the power
- Restarting speakers
- back to factory settings and reconfigure
- restart my WiFi router

Nothing helps! The phenomenon occurs very randomly and the only thing I can think of is that a bug has slipped into the latest firmware (420420).

Does anyone have such an experience?

2 REPLIES 2

EmberglowMe
Community Member

I'm right there with you. The first day I'm working in my home office and NEED my speakers working (wife works right above me and I can hear her on speakerphone all day --- ugh).

I have to unplug them, I have two of them paired, then it works for a few minutes, then I have no control over the volume of the music, only the Google Assistant voice. Doesn't this stuff go through UAT??  Please fix this Google.

Michel_281
Community Member

Today, totally unexpected, it happened twice!... 🤔 

 

I guess or hope this community is monitored by Google peeps?