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Pairing speakers

rising_dog
Community Member

I can't  get my Nest mini2 and Google  Max to play together  even in a group. No I am not talking  about  stereo. About 1 time a day the group will work but usually  only 2 speaker plays. I  can't  get any help from community. Some people are having the same problem. And you responded in April 2025 saying it  would be fixed. It is September  now. Come on. 

1 Recommended Answer

lusvin
Community Specialist
Community Specialist

Hi @rising_dog,

Thank you for posting in the community. I'm truly sorry to hear that you're having this experience trying to pair your speakers and that they dropped during the day, with only two speakers playing. But don't worry; I'm here to help and find the best solution for you.

I would like to ask you some questions to know a little bit more information about the case and check what we can try in this case to solve the situation.

  • When did the situation start?
  • What troubleshooting steps have you done?
  • Are there any error messages in the Google Home App?
  • Can audio be played on either device?
  • Is the audio quality good?
  • Is the Google Home app and device firmware version updated?
  • Are the speakers already set up, and do they work?
  • Which other speakers are you trying to pair?

I'll be waiting for your response.

Best regards,

Lusvin


 

View Recommended Answer in original post

2 REPLIES 2

lusvin
Community Specialist
Community Specialist

Hi @rising_dog,

Thank you for posting in the community. I'm truly sorry to hear that you're having this experience trying to pair your speakers and that they dropped during the day, with only two speakers playing. But don't worry; I'm here to help and find the best solution for you.

I would like to ask you some questions to know a little bit more information about the case and check what we can try in this case to solve the situation.

  • When did the situation start?
  • What troubleshooting steps have you done?
  • Are there any error messages in the Google Home App?
  • Can audio be played on either device?
  • Is the audio quality good?
  • Is the Google Home app and device firmware version updated?
  • Are the speakers already set up, and do they work?
  • Which other speakers are you trying to pair?

I'll be waiting for your response.

Best regards,

Lusvin


 

rising_dog
Community Member

I thought  I  already  sent a reply. Just hours before  messaging me my 2 speakers started pairing every time and I  didn't  make any changes. Has worked  for 4 days now. I knew I  had everything  set up correctly  but even factory  reset  everything. I give up