We have had our nest wifi and speakers for well over 6 months now, work brilliantly most of the time! However for the past month I have been struggling to voice command to play music, our dedicated streaming device is apple music where we have a family subscription on both apple and android phones. My husband, son and daughter can all voice control "hey google" to play a song. However when I ask Google will respond firstly with "[song name] playing on apple music", followed by "your account is no longer linked, please relink through the companion app". Why is this happening? Apple music is linked and all 3 other people in the house can voice control but me!
On your phone, go to the home app, click settings, music, make sure Apple Music is selected if not select it. If it is listed under unlinked service link it. If it is selected, unlink it and relink it. You mat also want to retrain your voice match.
On your phone, go to the home app, click settings, music, make sure Apple Music is selected if not select it. If it is listed under unlinked service link it. If it is selected, unlink it and relink it. You mat also want to retrain your voice match.
Hi, melissaxon89.
I just wanted to jump in real fast to see if you saw kiltguy2112's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.
Thanks.
Great news, melissaxon89. Thanks for letting us know it all worked out. As we have our answer here, I'm going to go ahead and close up the thread. If you need anything else going forward, please feel free to open up a new discussion.
