Power cord for Nest Hub - 2nd gen

[RLS1]

Our Nest Hub 2nd gen, started displaying flashing “G” continuously. After spending many hours researching I bought a new Hub. New hub worked fine. I read a comment on Reddit from a user who tried a new power cord and his “dead” Nest Hub started working. Out of curiosity I plugged my hub that was flashing a continuous G into the power cable that came with my new hub. Lo and behold it booted up and worked fine. 
The Nest Hub that stopped working obviously because of a bad cable was only a little over a year old. 
Two things I’d like to ask. 
1. Has anyone else experienced this?

2. How do I get Google to send me a new cable. A cable should not fail in a year. 

[JuanCH]

Hi RLS1,

Thank you for reaching out to the community! I understand your Google Nest Hub (2nd gen) was displaying a continuous 'G'. I appreciate you researching the issue and confirming that it started working again after you tested it with a new power cable. I know how difficult it is when a device doesn't work as expected. I'll be glad to help!

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

I'll look forward to your response.

Best regards,
Juan