Probleem met Google Nest Audio

[TN83]

De Google Nest Audio blij op twee witte lampjes hangen.

Diverse malen geprobeerd 'm opnieuw op te starten maar dit heeft geen effect.

Iemand een idee wat te doen?

[moralesvicente]

Hey TN83, 

Thank you so much for posting in this community. I’m sorry to know that your Google Nest audio is stuck on two white lights. Don’t worry; I’ll be more than happy to help. 

To expedite assistance, could you please help me out with this information? 

• When did the trouble first occur?
• Would you mind sharing a picture of the lights you see on your device? 

Any additional details you can provide will be helpful.

Best regards, 

Daniel 

[TN83]

Goedemiddag Daniël,

Bedankt voor je reactie!

Vorige week reageerde de speakers opeens niet meer op stem, net al was ie uit.

Na de stekker uit de stopcontact te hebben gehaald en weer opnieuw in het stopcontact, gingen er twee witte lampjes aan. Verder gebeurde er niks. Dit diverse malen herhaald, zonder resultaat.

Nu een week verder gaan er helemaal geen lampjes meer branden, als je de stekker in het stopcontact doet..

[virnab]

Hi TN83,

I'm sorry to hear that resetting your Google Nest speaker didn't restore its functionality. Thank you for your patience and detailed information. It will help me assist you better.

My team would like to gather more details about this situation. Please take a moment to fill out this form, Be sure to include the community thread and the user name. We'll provide tailored assistance via email.

Let me know when you're finished. Your confirmation is crucial to ensuring that I can follow up on your case effectively.

Best regards,

Virna

[virnab]

Hi TN83,

Hello again, we haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

Best regards,

Virna