Problem connecting MacBook Pro audio to nest audio speaker

[alexisnghe]

Hello!  The google device failed to appear on both my Bluetooth list on my MacBook Pro and iPad Pro. It only worked on my iPhone. Went the route to 'enable pairing mode' on the google home app but doesn't seem to work. Help, please!

[Muddi]

Hey alexisnghe,

Welcome to the Google Nest Community Forum.

Apologize for the late response. To confirm, are you able to connect your MacBook and iPad Pro to a different Bluetooth speaker? Have you tried disconnecting your iPhone from the Google Home speaker before connecting a new device?

Please note that if Google Home is paired with multiple devices, it connects to the most recently paired device. Make sure to disconnect first from the previous device before connecting to a new one. You can say, "Hey Google, unpair devices." Also, all devices have different Bluetooth distance ranges. Therefore, we recommend you keep your device connected to Google Home via Bluetooth as close as possible–to ensure you get the best performance. Ideally, the device should be within the same room as the Google Home device.

Hope this helps.

Cheers,

Muddi

[Jake]

Hey alexisnghe,

I wanted to check in and see if you managed to see Muddi's post? Please let me know if you are still having issues with your device. I would be happy to assist, and ensure your device is working as intended.

Best regards,
Jake

[Jake]

Hey alexisnghe,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey alexisnghe,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake