Public Transport - Connections

[OliverJ]

I can ask Google when (e.g.) the next train departs from Station A to Station B via Google Nest Mini. However, the assistance is lost when I add a specific time (e.g. When is the next train from Station A to Station B at 11am). 

I tried different variation but nothing helped. Can the problem me solve and how?

[frances]

Hello OliverJ,

Thanks for reaching out! I am sorry to hear that your Google Assistant is unable to answer your question. I would be more than happy to help look into your question.

I tested out a variety of commands and got it to work!  I asked, "What time is the 5 am train from Station A to Station B." 

The assistant responded with "The best way to get to Station A to Station B would be to take the train departing at 5:42 am, and explained how long it would take. 

I tested that command a few more times, and now it works!

Please let me know if this helps resolve your issue, we're here to help!

[OliverJ]

Hi,

I tried the phrase you recommended several times (with different variations) but Google did not understand my question. However, when I ask something like:

When is the next train from 'Reading station' to 'London Paddington station', Google can give me an answer for the next available train(s).

This information does not help me, as it takes a while for me to get to the station (I have to take a bus to get to the station or walk for approx. 20 mins). And asking Google (verbal) how to get from my nearest bus stop to 'location B', is always a challenge for Google Home 🙂 It does not know what to do.

Funny things is, when I use Google Maps in the browser I get the information. 

[GarrettDS]

Hey there, 

Sorry about the long wait but I appreciate your patience. 

We have sent this to our engineering team and they are requesting that you send feedback via the app. You can learn how to do that with this article. 

Please let us know once you have sent feedback and please include as much details as possible. 

I look forward to hearing from you. 

Best regards, 

Garrett DS

[Jake]

Hey OliverJ,

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

[Jake]

Hey OliverJ,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if you were able to see my response above. I look forward to your reply back, we're here to help!