Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Radio and music not playing when prompted

Community Member

When prompting hey google play music on Kiss FM or Sirus XM for example google says "I looked for that but it either isn't available or cant be played right now." The ihome device plays music when pairing to the device.

I have tried restarting my phone and unplugging the ihome device. I have confirmed that the device has been updated and that we are both on the same Wifi network.
I have enjoyed asking google to play my favorite stations/music in general versus having to pair my phone to listen to it. Would love some help on how to fix this. I have tried everything and it was working perfectly fine just weeks ago.

Community Specialist
Community Specialist

Hi adrianamejia525,


We understand that your issue is isolated to your iHome device. Please note that we have very limited support for third-party speakers with a built-in Google Assistant. It is best to report this to iHome support for better assistance. The integration of Google Assistant into third-party devices like your iHome speaker is different from that of Google Home or Nest speakers.

If you need help with your Google Home or Nest devices, please do not hesitate to reply on this thread, and we're glad to assist you further; otherwise, we'll be locking this thread after 24 hours.