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Radio app down on nest hub

Brett1963
Community Member

Here we go again,radio app wonโ€™t play on my google nest display it just gets to the radio app screen and freezes which was the same problem we had earlier this year but my smaller devices work fine. @ links to members 

3 REPLIES 3

Ondapc
Community Member

I am able to stream Gold 104.3 but now 3AWโ€ฆ ๐Ÿคทโ€โ™€๏ธ

John1958
Community Member

Same problem. No idea when it will be fixed, and nothing I can find on google site to assist

sicsacol
Community Specialist
Community Specialist

Hi all, 

 

Thanks for posting in the community. I'm sorry to hear you're having difficulties playing the radio app on your Nest Hub because it just gets to the radio app screen and freezes. I understand how concerning this must be, especially since you've been experiencing this radio issue for a long time without a resolution. I appreciate the detailed information shared. No worries, let's work on getting this resolved. To help with that, I have a few questions for you:

  • Did you link and unlink your radio service in the Google Home app?
  • What command do you use to play your radio station?
  • What's your Nest Hub's firmware version? Please check out the following article to find your device's firmware version.
  • Have you tried any troubleshooting steps so far? If so, could you list them?
Any additional details you can provide will be helpful.

 

Cheers,
Jonathan