Radio station stops playing

[Sarahradiohead]

When I play RTÉ lyric fm (system defaults to doing this via Tunein) it plays but then just stops.  Doesn’t seem to happen with other stations.  
I have tried re-setting the nest near to the wifi but no luck.  It's annoying! Tried suggestions from previous entries here.

(Can’t register for a call back either - even though it says you can til 11 pm.  I enter my details and it says please contact us during contact hours.)

[moralesvicente]

Hi Sarahradiohead, 

Thanks for posting here in the community forum. I’m sorry to know that you’re having troubles playing RTÉ lyric FM. So don’t worry; I’m more than happy to help.

Would you mind adding more information to get a better understanding? 

• What model of Nest device do you have? 
• When did the issue first occur?
• Have you tried to listen to this radio on another device? 

In the meantime, try to perform these steps: 

• Unlink and relink the radio from the Google Home app. For your reference, you can check out this article: Link your radio services
• Reboot your mobile device.
• Uninstall and reinstall the Google Home app.

I’ll be looking forward to hearing back.

Best regards,

Daniel

[Sarahradiohead]

Removing the nest from home device and then adding it back in seems to have worked.

thanks 

[nerys]

Hi Sarahradiohead,

Thanks for your response!

Great news! I'm glad to hear that now your radio station is playing as you expected!

I'll be here for anything else you may need. Feel free to reply to this post if you have any other questions. I'll be happy to assist further!

Best regards,

Nery.

[Sarahradiohead]

Unfortunately it has stopped working again.  It just stops.  Please advise.