Reminders not displaying on any hubs or speakers

[Buahboss22]

Three weeks ago, my two hubs and two nest minis stopped displaying calendar reminders and tasks (aka reminders). I've checked all the posts, and nothing has worked. Why would this have stopped working? The only thing I can think of is the introduction of Gemini. But I have removed that from my phone, and I still have the issue. I have also factory reset my nest hub Gen 2 and relinked it; the issue is still there.

[Yvanp]

Exactement le même problème.....très plate.

[Rusell]

Hi there,

Thank you for posting in the community. I'm sorry that reminders are not working properly for any Nest device as hubs or speakers. I'm happy to help you!

For now, I'd like to share these steps about your concern:

Make sure the personal results are on:

• Open the Google Home app.
• Make sure the mobile device is connected to the same Wi-Fi or linked to the same account.
• Tap Settings, then Google Assistant, and Personal results.
• Follow the in-app steps.

Note: This is to prevent others from accessing reminders, linking a Google Account, and voice to the speaker or display.

With the reminder, you could use voice commands on your Google Nest Hub Max. Try these voice commands:

Create a time-based reminder

• Say Okay Google or Hey Google, then: Remind me to <title> <date> <time>.

Create a recurring reminder:

• Say Okay Google or Hey Google, then: Remind me to <action> <frequency> <time>.

Ask about a reminder:

• What are my reminders?
• What are my reminders for tomorrow?
• When is my reminder to <title>?

Delete a single or all reminders:

• Delete my reminders for tomorrow.
• Delete reminder to <title>.
• Delete all of my reminders.

You can take a look at this article: Set & manage Google Tasks with Google Assistant - Android - Google Assistant Help

• Unplug the power cord from your Google Home device.
• Leave it unplugged for 1 minute, then plug it back in.
• Reboot the wifi router.
• Check to see if that works, and if the issue persists, proceed to the next steps.
• Uninstall the Google Home app. 
• Install the Google Home app.

Keep me posted.

Best regards,

Rusell.

[Buahboss22]

Hi Russell.

I have tried all the above steps, my eifi network is the same. I can create remi ders on the hub and recall them. I have also deleted all mt completed tasks amd create a new one. I have also reset my hub. I have cleared my cache for the Google home app. I have turned off the power to the hub as well.

Still no reminders displayed.

[Rusell]

Hi Buahboss22,

Thank you for your response. I'm sorry that the previous troubleshooting didn't therefore I shared your other steps. 

• Log out then long back in with your Google Home account.
• Set up the device on the Google Home app. 
• If the issue persists, do a factory reset.
• Set up your Google Home device.

Additionally, if you want to know how to perform the factory data reset, you may check out this article: Factory reset Google Nest or Home speakers or displays.

Please keep me posted and let me know how it goes. 

Best regards,

Rusell

[Buahboss22]

Hi Russell 

Thanks for your support so far. I have done a factory reset on the hub by pressing the volume keys simultaneously. I have also removed and re-added my Google account to the hub. Nothing has worked

[Rusell]

Hi Buahboss22

Thank you for your response. I'm sorry to hear that the previous troubleshooting didn't work. 

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

Be sure to submit the following relevant information:

• Community Thread
• Community Username

Keep me posted.

Best regards,

Rusell.

[Buahboss22 · Accepted solution]

Hi. As of 22nd December my reminders have started to appear again. No changes made my end. There was an update to the Google app on 17th December (15.50.41.ve.arm64) which must have fixed the issue.