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Reset issues

Greenfrog
Community Member

I’ve had Nest Mini 2nd gen set up for a week. It required a daily power cycle or WiFi reconnect through the app. Today, it will not turn on and won’t reset after a power cycle. App is current.

I tried the factory reset by holding the button. That did not work. I tried plugging in and unplugging 11 times. Then it ran the reset, but never gave me the completion message. The 4 white lights are stuck on. Please help.

1 REPLY 1

Azarco
Community Specialist
Community Specialist

Hey Greenfrog,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need. If you still need assistance with your Nest Mini, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Thanks,
Alex