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Says Light Isn't Available, but Light Works Anyways

MadokaTwinBee
Community Member

Hi!! So after coming back from a trip, I had hooked up all my feit electric lights and my nest hub. Everything turns out fine until I ask my Google to do stuff with the lights (change color, turn on/off, etc) and it says that one of my lights is unavailable and to try setting it up again, even though it works just fine. It's really annoying.

 

I've tried reconnecting the lights to the app, reconnecting the app to Google, and rebooting my nest hub to no avail. Any advice? Thanks.

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi MadokaTwinBee,

 

Thanks for reaching out. 

 

I appreciate all the details you've shared. Since you have tried rebooting your devices, could we go ahead try this command: "OK Google, sync my devices". As soon as you're done with the command, try to control the lights again to see if it works.

 

Let me know how it goes.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi MadokaTwinBee,

 

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.

 

Best,

Princess

Jeran
Community Specialist
Community Specialist

Hey MadokaTwinBee,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran