Si è verificato un problema, riprova fra qualche secondo

[Cosimo1969]

Salve, scrivo dall'Italia, da qualche tempo il mio goole nest mini non funziona bene. Se gli chiedo qualcosa mi risponde "Si è verificato un problema, riprova fra qualche secondo". Ho già provato a spegnerlo per un minuto circa e poi a riaccenderlo, all'inizio funziona, ma dopo qualche ora il problema si ripresenta.

[Princesss]

Hi Cosimo1969,

Thanks for reaching out.

We're sorry to hear about this experience with your Google Nest Mini. A few things I'd like to ask-- when did you notice this behavior? Do you have other Google Nest speakers that is experiencing the same thing? How far is the speaker from the router?

Let's make sure that the Google Nest Mini is closer to the router preferably within 10-15 feet away from each other. Also, restarting your router might help as it will refresh its network settings and avoid possible network congestion.

Let me know if these steps help.

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Cosimo1969]

1. Ho notato questo comportamento da diversi mesi;

2. Non ho altri dispositivi che stanno riscontrando lo stesso problema;

3. la distanza tra il dispositivo ed il router è di circa 8 metri;

4. ho riavviato il router, ma in problema rimane;

[Princesss]

Hi Cosimo1969,

Thanks for the additional details you've shared. Could you please move the speaker closer to the router and check if there would be any changes after that? If it still shows the same results, perform a complete reset by following the steps here: https://goo.gle/3x50Yl7

Keep me posted.

Best,

Princess

[Princesss]

Hey there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hello Cosimo1969,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess