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Sleep Timer not working

djmikegalway
Community Member

I’ve had this issue for numerous weeks now and I’ve decided to post this information as it’s very frustrating. When I ask my speaker to set a sleep timer for 30 minutes although it’s playing music from Spotify after particular time it says I cannot do it because there is no media playing. It does not matter if I have handed over Spotify from my iPhone to the speaker or start the music on the speaker directly. I have tried the set a timer in 30 minutes option I have tried to tell her to stop playing in 30 minutes et cetera et cetera but it’s still not working for me is there any workaround for this what would seem a very basic instruction ?

7 REPLIES 7

Princesss
Community Specialist
Community Specialist

Hi djmikegalway,

 

Thanks for reaching out.

 

Sorry to hear about your experience with your Google Home/Nest speaker. A few things I'd like to verify:

  • What type of Google Home/Nest speakers do you use?
  • What are the exact command and response of the speaker every time you ask it to set a timer?

Let's go ahead and chec this link and try the commands to see if it works.

 

Let me know how it goes.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi djmikegalway,

 

Chiming in to check if you still need help with this. 

 

Let me know if you have questions by responding to this thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi djmikegalway,

 

Due to inactivity, I'll be closing this thread to keep our community tidy.

 

Please feel free to start a new thread if you have any questions regarding your Google Home/Nest speakers.

 

Best,

Princess

AndreaRey
Community Member

I’ve also had this problem the last couple weeks. It starts with my Google home not responding. Saying to try again. Then when I get it to play it doesn’t turn off after the 20 minutes.  
I command it “hey Google, play relaxing sleep music for 20 minutes.”  It responds saying it will turn off. But my husband or I wake up at 1-2 in the morning and have to shout at it to wake up, not understand, ask again… make it stop!!! 

Princesss
Community Specialist
Community Specialist

Hi 

 

Thanks for reaching out.

 

Sorry to hear about what you're experiencing right now with setting sleep timers on Google Home. Have you already checked if there are existing routines set on your Google Home to see why it misbehaves specifically at 1-2 in the morning? Let's go ahead and check that first so we can further isolate the issue.

 

Also, let's perform a complete reset to your device and keep on monitoring if it will exhibit the same thing.

 

Keep me posted.

 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Chiming in to ensure everything is covered here. I wanted to check if the troubleshooting steps shared help? Feel free to update this thread, and we're happy to lend a hand.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey folks,

 

I haven’t heard back, so I will be locking the thread in 24 hours. Thanks for posting!

 

Cheers,

Muddi