Sleep details only flashes for a second

[Djac-HA]

Lately I cannot see sleep details, after the first overview, clicking that takes you to more details for that night, but that only flashes briefly and then I get back to the head menu?

[Anonymous]

I have the exact same issue! The problem started a little more than a week ago.
glad I am not the only one....how do we make Google Support aware of this issue?

[Dan_A]

Hi folks,

@Djac-HA, @pvieira12, this is not the experience we want you to have, let me help you. Were there any recent changes made? Does it show the Sleep Sensing summary for a bit then goes to the main screen? 

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.
    

Keep me posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread. 
 

Cheers,

Dan