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Smart devices not available for my wife

sven25
Community Member

‎01-03-2023 10:19 AM

Hi,

I have a Nest Hub 2nd Gen and use it to control my smart lights via Google Assistant. This works fine. However, when my wife tries to control the lights (I added her account to the household), most of the time the assistant replies that it is sorry and the device is currently unavailable. This happens with lights from various vendors (including Aqara, Innr and TP-Link Kasa). How can I fix this?

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2 REPLIES 2

sven25
Community Member

‎01-04-2023 09:33 AM

As I said, it works for me so Wifi cannot be the issue.

I removed my wife's account from the household and added it again. Now it works - fingers crossed this continues to work.

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Dan_A
Community Specialist
Community Specialist
In response to sven25

‎01-07-2023 12:49 PM

Hi folks,

 

@RachelGomez123, thanks for the help.

 

@sven25, I'm glad that you're able to work this out. As we got our resolution here, I'm going to mark this one as resolved and will be closing this thread after 24 hours. Please feel free to open up a new thread if you have other questions or concerns.

 

Kind regards,

Dan

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