Smart speaker auto removes from google home

[Law2k]

I can set up my new harmon kardon citation 100 smart speaker using my google home app and home WiFi and everything works perfectly but every night it seems the speaker is removed from the app and I need to go through the Set Up Device process all over again only for it to be removed over night. Any ideas how to solve for this?

[Azarco]

Hey Law2k,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, please give these steps a try:

• Make sure your devices are connected to the same network.
• Do you have a dual-band router? If so, try setting it up on both bands.
• Try uninstalling and reinstalling your Google Home app.
• Reboot your router and devices to refresh the connection.
• Try resetting your speaker.

If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best,

Alex