Snooze is NOT WORKING on Nest Mini STEREO PAIRS!!

[marcolopes]

Snooze is NOT WORKING on Nest Mini STEREO PAIRS!!

It was working until few weeks ago!!

It works OK on single devices (not linked in STEREO)

When asked to snooze, the device says absolutely nothing, sets the volume to 1, and stops playing music!!

When asked to play music, it won't start the snoozed alarm again!!

YES... i unlinked the stereo devices, all work well not linked in stereo, and linked them in stereo again... to no avail... 

Please fix this!

You keep breaking these devices usability every single month!!

Seems there is someone constantly boycotting the firmware!!

Is there any other explanation???

[maedacortez]

Hi Marcolopes,

Thanks for reaching out. I understand that Snooze is not working with your Google Nest Mini stereo pairs and that when you set the volume to 1, the music stops playing. I'm happy to assist you! Before I continue, I need to ask a few questions to better understand the situation.

Are all your Google Nest Mini devices updated? If you don't know how to check this, please visit Google speaker and display firmware versions and release notes.

When you tried to snooze, did you use the following correct command? For example: "OK Google" or "Hey Google," then "Snooze for 10 minutes."

I look forward to your response.

Regards,

Manuel

[marcolopes]

My devices are ALL up to date!

I tried to UNLINK the Stereo PAIR (to check the firmware and RELINK the Stereo pair) over the past few weeks. All was up to date.

Recently (last 2 days) i used the snooze functionality (as usual) and IT WORKED ok (as expected - snoozed for X minutes, music kept playing and volume was not touched)

Let's see how it behaves from now on...