Speaker groups missing from Speaker Group list

[Dirkmcbasketbal]

Issue: Only 1 of 3 of my speaker groups are showing in the Speaker Groups page on my Google Home app

Context: I have 4 Google Home Minis; 2 in the living room, 2 in the bedroom. I have 3 speaker groups; 'living room', 'bedroom', and 'ALL SPEAKERS.'

At some point the other speaker groups became unavailable and I can't figure out why. Anyone else encountering this issue?

[Dan_A]

Hi Dirkmcbasketbal,

This is not the experience we wanted you to have, let me help you. A few things: when did your issue begin? Were there any recent changes made? It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router followed by your Nest speakers.
2. Plug them back in after 3 minutes tops.
3. Restarting your phone might also help.

Looking forward to your response.

Best,

Dan

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Thanks,

Juni