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Speaker groups stopped working with music videos

Josh
Community Member

Since a month ago or so speaker groups stopped working with music videos, before they played only the sound, as in the YouTube music but now whenever a video is played is just silence for the duration of the video.

Please fix that or at least prevent speaker groups from playing music videos at all.

3 REPLIES 3

GarrettDS
Community Specialist
Community Specialist

Hey there Josh, 
Sorry about the late response, but I wanted to hop in here to help. I understand how frustrating it might be to not be able to play music videos within a speaker group but I'm happy to look into this for you. 

 

You should still be able to play the audio within your speaker group without any issue. Just for clarity, are you still having issues with hearing music from music videos within your speaker groups?

 

Please let me know if you have any further questions. 

Best regards, 

Garrett DS

Josh
Community Member

Hey Garrett,

Thanks for your response. I just did a quick test and now I can hear the music from music videos again! Thanks 🙂

Regards.

 

GarrettDS
Community Specialist
Community Specialist

Hey there,

I'm glad to hear that it is working again now for you.  

Since we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

 

Have a great day. 

Garrett DS