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Speaker not working fully

Kpareek
Community Member

The Google nest mini speaker seems to be not playing to it's full volume. I could hear the music playing only when I put the device close to my ear..even when the volume is 100%. I have already tried doing the hard reset.

Is this some kind of a hardware issue? Kindly help with feedback. Thanks.

 

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi Kpareek,

 

Thanks for posting. I'm sorry to hear about the issue you are experiencing with your Google Nest Mini, which is not playing to its full volume. I appreciate the steps that you have already taken to solve the situation. Don't worry; help is here. I just need to ask for some information to provide the best solution:

  • If you ask something of the Google Nest Mini, does it respond or does it not respond completely?
  • Is the speaker powered on?
  • After the hard reset, is the Google Nest Mini successfully set up?
  • What color is the LED status light on the Google Nest Mini?

Please keep me posted.

 

Best regards,

Jenny