09-06-2021 12:08 PM
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Original poster: Riki Roe
09-06-2021 12:09 PM - edited 09-06-2021 12:09 PM
09-06-2021 12:10 PM
Thanks for responding. Unfortunately the issue isn’t just with Spotify but also TuneIn, Global Radio, and also happens with Google’s own curated ambient playlists. If it does play straight away from any of these platforms, it will play for a short time and stop. Could be 5 mins, could be an hour.
09-20-2021 12:07 PM
Hi All,
It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. We're here to help!
09-21-2021 10:44 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
09-15-2021 03:39 PM
Hi Riki Roe,
Wow! That is very frustrating! I am so sorry to hear that your device is not playing any type of media.
Could you please try to do Factory Data Reset on your device? Are there any improvements?
I apologize for the inconvenience caused by this issue. Let's get this issue resolved as soon as possible!