Spotify won’t connect to Google Home

[Brea1234]

Hi! I’m having trouble connecting my wife’s Spotify account to the google home app on iOS. Mine connects fine and plays music but we want to connect hers so it doesn’t kick me off when I am listening to music at work. I disconnected mine from Home and When I go to link her Spotify through the music section on the app it seems to be working (App > settings > music > link Spotify). It opens the Spotify app that I am logged into using the same Gmail email address and has a little pop up that says “authorizing” which changes to a tick, but then… nothing. It doesn’t change to a different screen or flick back to the google home app. If I go back to the home app myself it’s back to the linking page it still shows as unlinked. I went to my Spotify account and it shows I have made the connection but google home doesn't show anything. Spotify can recognize the nest mini as a speaker and play through it but I just can’t link the account on the Home app. I then unlinked it, deleted the Spotify app then relinked it so it launches in the browser instead and it connects. I can see her playlists and everything but when I go to play music then it says “sorry something went wrong try again when you are ready.”

what do I need to do?

[Brea1234]

Sorry not connecting to the nest mini, I meant the Google hub display.

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[moralesvicente]

Hello  Brea1234, 

Thanks for reaching out to the Google Community Forum. I’m sorry to hear that you’re having trouble linking your Spotify account with your Nest Google Home, but don’t worry, I’m here to help. 

I have some recommendations for you to follow: 

• Ensure your mobile device is connected to the same wifi network. 
• Verify that the Google account associated with your device is the same as the one you use for Spotify.
• Please note you can only use one account per streaming service on each speaker or display.

Additional information: for your reference, check out this article: Link your music services and set your default service. 

I'll look forward to your response.

Best regards,

Daniel