05-26-2022 05:57 PM
Hi,
I have a Chromecast with Google TV and a Chromecast Ultra. I want to transfer from one device to another.
I have read this guide:
1. Open the Google Home app .
2. Tap Media . ...
3. Select the device(s) you want to move your media to. ...
4. Uncheck the device(s) you want to move your media from.
It works perfectly when I want to transfer from the Ultra to the Chromecast with Google TV, BUT when I try to transfer from the Chromecast with Google TV, NO other devices shows up.
05-31-2022 03:14 PM
Hi brunober,
Thanks for reaching out. Could you please try to tap the Stop button at the bottom of the media playback card then try again? Also, please reboot your devices and reinstall the Google Home app. Using a different mobile phone and resetting your device might also help.
Thanks,
Jennifer
06-04-2022 05:44 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
06-05-2022 05:47 PM
Hey brunober,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer