Tried reset of mini still will not connect to my wifi

[Philsib46]

Call me at 330-224-4833

[MplsCustomer]

@Philsib46 

The only way we can contact Google Nest Support is by starting with the link below. Depending on where you are and the time of day, you may get phone and/or chat options:

https://support.google.com/googlenest/gethelp

[Dan_A]

Hi folks,

@MplsCustomer, thanks for helping.

@Philsib46, This is not the experience we wanted you to have, let me help you. A few things: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? Have you already tried reaching out to Google phone and chat support via the link above? How was it?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

Keep me posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hi Philsib46,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan